Refund and Returns Policy
Effective Date: April 8, 2025
At Parmashunie, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and straightforward refund and return policy.
1. Returns:
- You may return unworn, undamaged items within 30 days of the original purchase date.
- The item must be in its original packaging, with tags attached and no signs of wear or damage.
- To initiate a return, please contact us at info@parmashunie.com or call 603-761-8136 to receive instructions and a return authorization.
2. Refunds:
- Once your return is processed and inspected, a refund will be issued to your original method of payment. Please allow up to 10 business days for the refund to appear in your account.
- Shipping costs are non-refundable, unless the return is due to a mistake on our part (e.g., incorrect or damaged items).
3. Exchanges:
- If you prefer an exchange instead of a refund, we can assist in swapping your item for a different size or style. Please contact us directly to arrange for an exchange.
4. Exceptions:
- Final sale items, gift cards, and personalized/customized shoes are not eligible for returns or refunds.
For any further questions or concerns, feel free to reach out to us at info@parmashunie.com or 603-761-8136. We are here to help and ensure that your experience with Parmashunie is a positive one.
Thank you for choosing Parmashunie!