Shipping Policy

Effective Date: January 9, 2025

At Parmashunie, we are committed to providing you with a fast, reliable, and affordable shipping experience. This Shipping Policy outlines our shipping procedures, rates, and delivery timelines. By placing an order with us, you agree to the terms and conditions set forth in this policy.

1. Shipping Methods and Delivery Time

We offer several shipping methods to ensure your order reaches you as quickly as possible. Delivery times vary depending on the shipping method and your location. Please find the general information below:

    • Standard Shipping: Delivery within 5-7 business days (U.S. orders only)
    • Expedited Shipping: Delivery within 2-3 business days (U.S. orders only)
    • International Shipping: Delivery within 7-21 business days, depending on the destination

Note: Delivery times may vary during peak seasons (such as holidays) or due to weather conditions and unforeseen delays from our shipping carriers.

2. Shipping Fees

Shipping costs are calculated at checkout based on the destination, the weight of your order, and the shipping method you select. Below is a general guideline for U.S. orders:

    • Standard Shipping: Free on orders over $50, otherwise, flat rate of $5.99
    • Expedited Shipping: $12.99 flat rate for expedited delivery
    • International Shipping: Rates vary based on location; you will see the exact shipping fee at checkout.

Note: Additional customs duties, taxes, or import fees may apply for international shipments, which are the responsibility of the customer.

3. Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 3 PM EST will be processed on the next business day.

If an item is out of stock or delayed, you will be notified by email with an updated estimated delivery date.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track the delivery status. You can track your order by clicking the link or by visiting the shipping carrier’s website.

If you have any questions about your order’s status, please contact our customer service team at info@parmashunie.com.

5. Shipping Restrictions

We currently ship to the United States and select international locations. If your shipping address is outside of the U.S., please check the availability of shipping to your country at checkout. We do not ship to P.O. Boxes or APO/FPO addresses.

6. Delivery Issues

If your package is delayed, damaged, or lost during transit, please contact the carrier directly using the tracking number provided. If the issue persists or if you cannot resolve the issue with the carrier, please contact our customer service team for assistance.

We will make every effort to resolve any shipping-related issues promptly. However, please note that Parmashunie is not responsible for delays or damages caused by the shipping carrier.

7. International Orders

For international orders, you may be subject to customs fees, taxes, or import duties once the package reaches your country. These fees are determined by your country’s customs office, and Parmashunie is not responsible for these additional costs.

If you have any questions about the potential costs associated with international shipping, please contact your local customs office before placing an order.

8. Change of Shipping Address

If you need to change your shipping address after placing an order, please contact our customer service team immediately at info@parmashunie.com. We will do our best to accommodate your request, but please note that we cannot guarantee the address change if the order has already been processed or shipped.

9. Lost or Stolen Packages

If your package is lost or stolen after delivery, please contact the carrier directly for resolution. We recommend that you track your order and ensure that it is delivered to a secure location.

Parmashunie is not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.

10. Holiday Shipping Schedule

During holidays or peak shopping periods, we may experience higher-than-usual shipping volumes, which could affect delivery times. To ensure your orders arrive on time, we recommend placing your order in advance of major holidays such as:

    • Christmas
    • Thanksgiving
    • New Year’s

Please check our website or contact customer support for any specific shipping deadlines related to holidays.

11. Customer Support

If you have any questions or concerns about shipping, delivery times, or fees, please feel free to reach out to our customer service team:

    • Email: info@parmashunie.com
    • Phone: +1 (307) 621-0431
    • Address: 4599 Thorn Street, Garden Grove, California, United States

We are here to assist you and ensure you have a smooth shopping experience at Parmashunie!

Final Notes

By placing an order on Parmashunie, you agree to the terms outlined in this Shipping Policy. Shipping terms and conditions are subject to change, and any changes will be posted on this page with an updated “Effective Date.”

Thank you for shopping with Parmashunie. We look forward to delivering your beautiful new shoes!