Sales Policy
Effective Date: April 8, 2025
At Parmashunie, we are committed to providing a smooth, secure, and enjoyable shopping experience. This Sales Policy outlines the terms and conditions related to the purchase of products from our website and the services we offer. By making a purchase on parmashunie.com, you agree to the terms specified in this policy.
1. Product Availability
All products listed on our website are subject to availability. While we strive to keep our inventory up to date, we cannot guarantee the availability of all products at all times. If an item is out of stock after your order is placed, we will notify you promptly and offer alternatives, or a full refund, depending on your preference.
2. Pricing
Prices for all products are listed in USD and may be subject to change without prior notice. We make every effort to ensure the accuracy of pricing on our website, but errors may occur. In the event of a pricing error, we will contact you before processing the order to confirm the correct price.
Shipping and Taxes:
- Shipping costs are calculated at checkout based on your delivery location.
- Sales tax will be added to orders where applicable, in accordance with local tax laws.
3. Order Process
When you place an order with Parmashunie, you will receive an email confirmation containing the details of your order. This is not an acceptance of your order, but a confirmation that we have received it.
Once your payment has been processed and your order is ready to be shipped, you will receive a shipping confirmation email with tracking details.
4. Payment Methods
We accept various payment methods to ensure a secure and convenient transaction process, including:
- Credit and debit cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Other payment options available at checkout
All transactions are processed securely using encrypted technology to protect your financial information.
5. Shipping and Delivery
We strive to process and ship all orders within 1-3 business days. Shipping times will vary based on your location and the shipping method selected at checkout.
Domestic Shipping: Typically, orders within the US will arrive within 5-7 business days after shipment.
International Shipping: International delivery times may vary based on your location and customs procedures. Any customs fees or import duties are the responsibility of the customer.
Please note that we are not responsible for delays caused by third-party carriers, including the postal service or courier companies.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items (subject to the exceptions listed below).
Eligibility for Returns:
- Items must be returned unused, unworn, and in their original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Return Process: To initiate a return, please contact us at info@parmashunie.com within 30 days of receiving your order. Our customer service team will guide you through the process.
Non-returnable items:
- Gift cards
- Custom-made or personalized items (if applicable)
- Sale or clearance items (unless otherwise specified)
Exchanges: If you would like to exchange an item for a different size or color, please reach out to our customer service team for assistance. Exchanges are subject to stock availability.
7. Refunds
Refunds will be issued to the original payment method once your return is processed. Please allow 7-10 business days for the refund to be reflected in your account, depending on your payment method.
Shipping charges for returns are non-refundable, unless the return is due to a mistake on our part (e.g., incorrect or damaged items).
8. Damaged or Defective Products
If you receive a damaged or defective item, please contact us immediately at info@parmashunie.com. We will arrange for a replacement or refund, depending on your preference, and cover any return shipping costs associated with the damaged product.
9. Customer Support
If you have any questions about our products, policies, or need assistance with your order, our customer support team is available to help. You can reach us at:
- Phone: 603-761-8136
- Email: info@parmashunie.com
We are dedicated to providing excellent service and will work with you to resolve any issues you may encounter during your shopping experience.
By placing an order with Parmashunie, you acknowledge and agree to this Sales Policy. We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page, along with the updated effective date.